Speaker: Mark Smith, Partner, Head of Software Research

Workforce use of digital technologies like applications and tools infused with generative AI have established paths to increased productivity and collaboration, creating a level of readiness that an organization expects. Unfortunately, the reality is that digital transformation has not enabled workforces with the ability to engage effectively, from collaboration to the execution of tasks that interconnect across departments. With a clear view of the state of the technology industry, the question is how to navigate the future of generative AI and the possibilities of clouds, and the integral components that re-imagine the business of people and processes with insights that guide action. Gain a footing across the digital divide and learn how to use generative AI and establish a generative AI roadmap and best practices for modernizing the digital innovation required for organizational resilience.