About Mark Smith

        Partner, Head of Software Research

        Mark is the leader and responsible for the overall software research and advisory for business and IT at Ventana Research, now part of ISG. Mark is an expert in enterprise software and defined the blueprint for AI software research framework and for digital modernization across people, processes, information, and technology. Mark has held CMO and product roles at software providers at companies like SAP and Oracle. Mark founded Ventana Research over two decades ago and was the CEO and Chief Research Officer and worked in the technology sector for over 30 years leading innovations in research and technology. Mark is an Eagle Scout and volunteers in Scouting enabling youth to reach their full potential.

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