The Business and Technology Design of Digital Business for 2024

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        Speaker: Mark Smith, Partner, Head of Software Research

        The destiny of digital business remains an opportunity over the next decade, but the merits of what technologies are used leave much to be accomplished in every organization. Elevating a committee of existing, tenured, and well-defined executives is not enough as new business technology leaders have arrived to help facilitate the business of balancing work, experience, and performance with the priorities of communications, governance, and sustainability. New mandates for organizational-wide ESG will require how work-consumed resources are monitored and adapted in new ways to meet the goals of the organization, workforce, and stakeholders. Organizations will need to ensure their business continuity in technology investments enables business and workforce resiliency through digital communications and work management.

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